Privacy Policy | Plumber in Jugla, Riga

1. General Information

This privacy policy describes how santehnikisjugla.lv ("we", "our") collects, uses, and protects your personal data when you use our website and services.

We are committed to protecting your privacy in accordance with the European Union General Data Protection Regulation (GDPR) and the laws of the Republic of Latvia.

2. What Data We Collect

When you use our contact form, we collect the following data:

Contact information: name, phone number
Address information: district, street, building number, apartment number
Service information: problem type, urgency, additional description
Technical data: submission time, anonymized page visit statistics

3. How We Use Your Data

We use your personal data only for the following purposes:

To contact you and respond to your request
To provide the plumbing services you requested
To improve our website and services

4. Data Storage and Security

We store your personal data only for as long as necessary for the purposes mentioned above. Typically this is until the completion of service delivery and the end of the warranty period.

We use appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or destruction.

5. Your Rights

Under the GDPR, you have the following rights:

Right of access: the right to know what data we hold about you
Right to rectification: the right to correct inaccurate data
Right to erasure: the right to request deletion of your data
Right to restriction: the right to restrict data processing
Right to portability: the right to receive your data in a structured format
Right to object: the right to object to data processing

6. Cookies

Our website uses only essential cookies necessary for the website to function, and analytics cookies for anonymized website visit statistics.

We do not use marketing cookies and do not sell your data to third parties.

7. Third-Party Services

We use the following third-party services:

Umami Analytics: anonymized website visit statistics (GDPR compliant)

8. Changes to This Privacy Policy

We may periodically update this privacy policy. We will notify you of significant changes by publishing an updated version on this page with a new date.

9. Contact Information

If you have questions about this privacy policy or wish to exercise your rights regarding personal data, please contact us using the contact form on our main page.